Welcome to Creativelair
We’re excited to have you join Creativelair, and as part of our company, there are some guidelines and processes that apply to recurring paid employees. These rules are in place to ensure clear expectations and streamline operations for everyone.
If you are a recurring paid employee at Creativelair, it’s essential to use our time tracking tool. This tool allows us to monitor your activities during designated time periods and serves as the basis for calculating your payment based on the hours you’ve worked.
Upon joining Creativelair, you will receive an invitation to register for CLOCKIFY, our time tracking software that you can access via Web App or Mobile App.
Once you click “ACCEPT INVITE”, you’ll be taken to a page where you can set your preferred name and password. Also, please make sure to select the checkboxes indicating your agreement with the terms of use prior to clicking the “ACCEPT INVITATION” button.
Following this step, you’ll be redirected to the main dashboard.
Alternatively, you have the option to download the CLOCKIFY mobile app, which is accessible on both ANDROID and iOS devices.
Download the mobile app below:
Before you begin using the time tracking tool, it’s essential to understand that you need to fill in the specific fields set up by Creativelair for project tracking.
Failure to do so will prevent the tracking from starting.
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Please review the important fields and labels below before initiating tracking:
1.) DESCRIPTION: Here, you will input the client’s name and provide a description of your task. This step is essential for gaining a clear understanding of your activities.
2.) TASK: This simplifies the process of categorizing the type of action you are engaged in.
3.) TAG: Your tag reflects your role within the company.
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DESCRIPTION
The description field should adhere to the following format:
<CLIENT>_<Action Description>
For instance:
NAME INC._Editing Text for Flyer
For internal purposes, simply use “CL_” as the prefix.
TASK
After clicking on “TASK,” you will see a list of 7 items; please select one. If you require more detailed information about the task, you can click on the ↓ arrow on the right side of the item.
TAG
The “TAG” essentially represents your role within the company.
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You can only initiate the tracker once all the fields are completed. When you’re ready to stop tracking a task, simply click on “STOP,” and it will halt the tracking for that specific task.
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I’d like to emphasize that I can monitor whether the timer is currently “In Progress” and if there are any changes made to the recorded time. Therefore, I recommend using the “START” and “STOP” buttons for the timer rather than manually editing the time, as any adjustments will require an explanation.
Our team offers 3 communication options to cater to the diverse needs of our clients:
Viber: This is our most commonly used platform for client communication. Upon joining Creativelair, please add Blaise Lavandero (+09177183214) on Viber and send a message requesting to be added to the team and client groups.
Facebook Messenger: Some clients prefer using Messenger, especially if they are not familiar with Viber. To join the team and client groups on Messenger, simply add Blaise Lavandero on Facebook.
Customer Support Hub: In addition to direct messaging platforms, we have our dedicated customer support hub at support.creativelair.co. After joining Creativelair, you will receive an invitation to sign in to the hub and set your password. This provides an additional channel for clients to reach out to us.
We aim to be accessible and responsive to all clients through these various communication channels.
Our contractors/employees adhere to a specific payment schedule for all projects. However, if you are a new contractor/employee, there will be a trial project in which you will receive an immediate payment of 50% as a deposit for the project to commence, with the remaining 50% paid upon project completion.
If the trial project is successful, you will become a recurring paid employee at Creativelair. From that point on, you will be required to follow a regular payment schedule, with payments processed on the 10th and 25th of each month.
Here’s how it works:
For instance, if you begin on July 5th, you will receive a prorated salary on July 10th. If you begin on July 10th, the 50% salary will be paid on July 25th.
In the succeeding months, your salary will be divided into two equal parts, with 50% paid on the 10th and the remaining 50% on the 25th.
These strict rules and payment schedules are in place to ensure easy and accurate tracking of payments on specific dates and to comply with BIR regulations.
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To determine your earnings, calculate the total earnings by multiplying the total hours worked by the hourly rate:
<total hours worked> × <hourly rate> = TOTAL EARNINGS
You can locate the recorded total hours worked in your Clockify Dashboard by navigating to the Reports tab.
Before setting up your email and adding it to Gmail, you must first obtain the necessary credentials from the administrator.
At Creativelair, we use Asana for project tracking and contractor assignments. When you join our team, you will receive an invitation to join our Asana portal. The creative director and assistants will be responsible for monitoring, providing instructions, and managing project assignments for our contractors.
After accessing the dashboard, you’ll find a list of assigned projects displayed on the left side. When you click on a specific project, task cards will appear on the right side. Essentially, clicking on these task cards provides you with the interface to input the task’s title, due date, priorty, and assignee. However, it’s equally important to familiarize yourself with the role and function of each column. Below, you’ll find a detailed explanation of each column’s purpose.
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To determine the appropriate stage for your task, please refer to the following guidelines:
Requests: These are tasks that are unassigned or in an idle state. Contractors can use this phase to seek clarifications from assistants before commencing work. Once the contractor is satisfied and ready to start, they should move the task to the “In Progress” column.
In Progress: Tasks in this category are actively being worked on and have been assigned. This is where quality assurance takes place, involving reviews by the creative director and assistants to ensure that the contractor has addressed all client requirements. After the review is complete, and only then, assistants will send the files to the clients, and the task card will be shifted to the “Completed” column.
Completed: Once a project is finished, the contractor or assistants should move it to this section, signifying that it’s ready for client delivery.
Revisions: If the task has been completed, but the client requests revisions, it will be moved from the “Completed” column to the “Revisions” column. In this phase, assistants will categorize each revision with a number and include the client’s revision instructions. Contractors should monitor the “Revisions” column after task completion to ensure that all requested revisions are addressed, and the project is truly finished.
When you assign a project to someone, it will notify them via email.
